Number One Idiot Question of the Day

"When you say the engine, does that include the transmission, or just the engine?"

Help me Captain Obvious, Defender of the Known...

Looking at Several Improvements for My Office

I'm registering a vehicle with the state right now and I'm taking the time sitting to note a few things I'm working on to make my company more profitable:

1. Streamlining the paperwork process. We are looking at several options that would link three programs we use (Act!, Microsoft Access, and Quickbooks) and allow us to bypass cutting and pasting information between programs. This would save us a considerable amount of time and eliminate clerical errors.
2. Switching to a VOIP phone service- if we switch to voice over IP, we would immediately see an 80% savings on our outgoing calls and maintain a similar cost level on incoming 800 calls. There are companies that we could cut costs with on both ingoing and outgoing, but they don't seem as reliable.
3. Doing a better job selling part and labor warranties. This would give many of our customers a peace of mind about their purchases, extend their part warranty, and cover their labor in the highly unlikely event that they have a warranty problem, in addition to making our company more profitable. It is truly a win-win situation.

Also high on my agenda, but highly unlikely, is teaching my father how to do basic things around the office. He can sell like the dickens, but he's pretty much infantile when it comes to doing very basic things like looking up tracking numbers for customers. He then wastes his time and their time by getting someone else to do it, instead of just making 4 mouse clicks and finding it himself. Bad dad! Bad!

Incompetant People

One of the biggest frustrations in life is dealing with people who are attempting to deal with others or make decisions of a nature of in a capacity that is beyond the limits God placed on their intellect.

I hate this frustration, and tonight instead of writing about anything deep, I would just like to let you know that I would love nothing more than to find a hard counter top and repeatedly bump my head on it until numbness sets in and I go to sleep.

That car is on fire!

U sell transmissions?

Funny phone call from someone that doesn't listen well:

"I needs a transmission for a 97 Caravan."
"Sir, I'm sorry, we only sell engines. I can't help you."
"Wha - huh? Well, wut a engine cost?"
**I check** In the background I hear a few people talking, "How you sell a engine but no transmission? Dis guy lyin'."
"Sir, it will cost XXXX.XX."

The guy replies, without any pause or hesitation, "Do dat cum wif a transmission?"

"No."

**Click**

Sometimes, I thank God for the clicking noise.